Who we are
Our website address is: https://www.betterhealthrockville.com
What personal data we collect and why we collect it
Our website is stored on a server, which you access when you visit our site. When you visit our site we will collect your IP address in the server log files as you move around our website. We do this so we will be able to determine the cause of any errors on our site when aspects of the site don’t function properly. As an example of this, we may need to identify a series of events that result in our website operating in an unexpected way, to help block hackers and other malicious site visitors from harming our site and from interfering with the experience of our genuine site visitors.
If a website visitor wants to leave a comment on an article then the site will collect any data that is displayed in the comment form and also the IP address of the user and the browser user agent string. This information is collected in order to help prevent spam. The comments have been disabled on this website, however, occasionally we may provide the option for visitors to leave a comment.
If you upload any images to this website then we recommend you avoid uploading any images that contain embedded location data, which also includes EXIF GPS. This is because any site visitors may be able to extract and download the location data from the images on a website.
We are using the popular Contact 7 WordPress plugin on this site in order to service our contact form. This plugin does not store any messages of personal information on this site. However, the contact form will send the information you enter in the contact form to us by email. This will also include the email address you entered in the contact form so we will be able to reply to you.
This website uses Google Analytics and the WP Statistics WordPress plugin (see above) to monitor our traffic and to learn how people are using this site.
Any potentially personally-identifying information collected via Google Analytics is retained for 14 months. When the data reaches the end of the retention period, it is deleted automatically.
We use a popular WordPress plugin called Pretty Links to set the ‘no-follow’ tag to affiliate links, which is an industry standard and requested by Google and other search engines. The Pretty Links plugin also tracks and monitors which links are clicked the most in order to inform us of the most popular links that our site visitors are clicking in order to view and access the third party products and services we recommend. By doing so, Pretty Links collects the users IP address so it can monitor and ensure that the same user is not counted more than once clicking the same link. This information is is deleted by us every 30 days.
Embedded content from other websites
Who we share your data with
We do not sell any personal data that may be obtained from visitors to this website.
How long we retain your data
When leaving a comment (when comment functionality is activated), the comment and any metadata associated is retained indefinitely. This enables us to recognize and quickly approve any additional comments in an automated way instead of holding them in a queue to wait for a moderator to check them first. This means that your comment will get authorised and publicised more quickly.
If any users register on our website then we will store the personal information they supply us in their user profile. All users with an account will be able to see, edit or delete their personal information any time they choose to do so. However, the username cannot be changed, but it can be deleted upon choosing to delete the entire account and user information. The administrators of the website will also be able to see and edit the user’s account information if they have registered an account.
What rights you have over your data
If you do have an account on our site or if you have left a comment anywhere on one of the posts on our site then you can request to receive an exported file of the personal information that we have about you. This also includes any personal data you have given to us. You also have the right to ask us to delete your personal data if you wish. There is no charge for this. This does not include any data that we are obliged to retain for security, legal and administrative purposes.
Where we send your data
We do not share or sell your personal data. If comments are enabled on this site and you have left a comment on one of our posts, they may be checked through a spam detection service.
Your contact information
You can contact us via the website contact form at any time. We will aim to get back to you as soon as possible.
How we protect your data
There is very little personal data that is collected from our site visitors on this website, as outlined in the above documentation. We use recommended, commonly used and industry standard software in order to provide the service of this website.
Any additional software used on this site provided by plugins for our WordPress content management system serves the purpose of improving and enhancing the performance of our website and providing a better user experience to you. We regularly perform routine checks on the software and theme used on this site to help limit the risk of vulnerabilities to our site.
Our website is hosted by a professional and independent hosting company for enhanced performance and security. The host servers that transmit our website in order for you to be able to see it are located in a professionally run data centre, which are also physically secure.
What data breach procedures we have in place
In the event of a data breach, the breach will be recorded by us in our register for such events. If the breach involves the compromisation of sensitive data then it will also be reported to the Information Commissioner’s Office located in the United Kingdom.
What third parties we receive data from
This site does not receive personal information from any third party companies.
What automated decision making and/or profiling we do with user data
We do not do any user profiling or automation with user data on this website.